It is very important to stay hydrated and drink lots of water on the day of your appointment. This is because facials can have a detoxifying effect on the body. You also want to avoid aggressive products on your face the day before and of your facial. For the health of your skin, don't plan to workout 2 hours before or after facial. It is also vital that you avoid tanning or prolonged sun exposure the day of your facial Be sure to wear loose-fitting clothes as some of our facials include arm massages. When you arrive, you will fill out an intake form, be escorted to your treatment room and given a robe to change into. Please undress to your level of comfort.

It is extremely important that you disclose all information about your skin, products you use, treatments you’ve had in the past, medications you are currently taking or have taken, etc. Failure to disclose proper information can lead to complications depending on the treatment you’re receiving, products used, etc. We pride ourselves on our quality of service. Failure to disclose information can greatly interfere with our work and be potentially dangerous for you.

Your LePA Team member will provide you with customized recommendations for after care for your skin. They will provide you with samples and product recommendations based on your skin concerns and budget. It is very common after getting a facial to experience some acne flare- ups because facials pull any congestion to the surface. We offer complimentary extractions for all our clients to receive between facials. These are free 10–15-minute appointments that can be scheduled just like any other appointment

Tips are greatly appreciated but not required. Most people tip around 15-20% but we encourage you to do what is comfortable for you. You can tip our employees with cash or debit/credit card at check out.

We have a 24-hour cancellation policy. Appointments cancelled within 24 hours will result in a charge of 30% of the booked service.

Please postpone and reschedule your facial if you have any of the following:

• Sun burn or inflammation of the skin
• Facial peels or resurfacing treatments within 5 days
• Any kind of illness
• If it has been less than 2 weeks since your last facial